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Table 1 Data sources—documents

From: Why adopt ISO 9001 certification in hospitals? A case study of external triggers and sensemaking in an emergency department in Norway

Data source

Type of document

Year

Document title

Norwegian Board of Health Supervision - Office of the County Governor

Report

2007

Report from supervision of adequacy and quality in the emergency department in somatic specialist health service in xxx hospital

Norwegian Board of Health Supervision

Report

2008

“While we are waiting….”—do patients receive adequate treatment in accident and emergency units?

Regional Health Authority and Norwegian Accreditation

Project description

2008

Accreditation in emergency departments “… for good and equal health services”

Norwegian Accreditation Sector committee P14 Emergency departments

Report

2010

Report from the Norwegian Accreditation Sector Committee P-14 Emergency Departments

Norwegian Accreditation

Guidelines (including special or extended scope of requirements)

2010

NA Doc. 59 Guidelines of ISO 9001:2008 for Emergency Departments

Emergency Department

Minute

2010

Evaluation meeting about ISO certification of the emergency department 08.02.10.