Analysis of costs and benefits of a re-accreditation of a Swiss acute care hospital

Safety in Health

Table 3 Non-quantifiable benefit concerning the Q-Standards Quality Management and CIRS

Benefit Nr.	Reprocessed topics with benefits or assumed benefit of the sanaCERT re-accreditation	Estimated benefit^a	Expected penetration^b	ERB score
1	Implementation of the hospital-wide complaint management	2.11	3.56	7.51
2	Preparation of centralized quality documents	1.22	2.89	3.53
3	Quality Dashboard	1.44	2.67	3.85
4	Development or promotion of a quality - or safety culture	3.00	3.44	10.33
5	Avoidance of liability cases	1.00	1.89	1.89
6	Improved image upon stakeholders (patients, suppliers etc.)	1.56	3.11	4.84
7	Improved image in policy	1.67	2.78	4.63
8	Fulfillment of the KSGR vision	1.78	3.00	5.33
		Average ERB score		5.24

Note: ^a = Benefits are rated on 0–3 scale with 0 = no benefit and 3 = very high benefit; ^b = Penetration is rated on a 1–4 scale with 1 = one division, 2 = one department, 3 = multiple departments, 4 = hospital-wide. Estimations are based on nine expert ratings. The ERB score is calculated as product of estimated benefit and penetration. The average ERB score is calculated as average over the eight benefits

ISSN: 2056-5917